1. Powerful worldwide changes that have altered the business environment include:

A. the emergence and strengthening of the global economy.

C. the transformation of the business enterprise.

D. all of the above.

2. This type of system rests on accepted and fixed definitions of data and

procedures for collecting, storing, processing, disseminating, and using

these data.

B. network

C. formal system

D. intranet

3. Dimensions of information systems include:

A. organizational.

B. technological.

C. management.

D. all of the above.

4. Optical disks, magnetic tapes, and the software governing the organization

of data on physical media are examples of:

A. communications technology.

B. computer software.

C. computer hardware.

D. storage technology.

5. The particular form that information technology takes in an organization to

achieve selected goals or functions defines:

A. information architecture.

B. network topology.

C. a computer platform.

D. a network.

6. Document imaging is an example of a(n):

A. knowledge-level system.

B. strategic-level system.

C. operational-level system.

D. management-level system.

7. Information systems that monitor the elementary activities and transactions

of the organizations are:

A. management-level systems.

C. knowledge-level systems.

D. strategic-level systems.

8. Summary transaction data, high-volume data, and simple models are

information inputs characteristic of a(n):

A. DSS.

B. MIS

9. Management information systems:

A. offer users flexibility, adaptability, and a quick response.

C. have little analytical capability.

10. The analysis of large pools of data to find patterns and rules that can be

used to guide decision making and predict future behavior defines:

A. datamining.

B. data concatenation.

C. normalization.

D. data warehousing.

11. A competitive strategy for developing new market niches for specialized

products or services where a business can compete in the target area better

than its competitors describes:

B. focused differentiation.

D. datamining.

12. Based on the behavioral definition of an organization:

A. people who work in organizations develop customary ways of working.

B. people gain attachments to existing relationships.

C. people make arrangements with subordinates and superiors about how work will be done.

D. all of the above are correct.

13. All organizations develop:

A. standard operating procedures.

B. politics.

C. cultures.

D. all of the above.

14. Representatives of departments outside the information systems group for

whom applications are developed are:

A. end users.

B. information systems managers.

C. chief information users.

D. systems analysts.

15. An example of an external opportunity includes:

A. the rising costs of labor or other resources.

B. a new government program.

D. the vital interests that govern matters of strategic importance to the organization.

16. The principle stating that if an action cannot be taken repeatedly, then it is not right to be taken at any time refers to:

A. the slippery slope rule.

B. Immanuel Kant’s Categorical Imperative.

C. the Utilitarian Principle.

D. the Risk Aversion Principle.

17. A set of principles originally set forth in 1973 that governs the collection and use of information about individuals and forms the basis of most U.S. and European privacy laws is the:

A. Electronic Communications Policy Act.

C. Fair Information Practices.

D. Freedom of Information Act

18. The practice of sending unsolicited e-mail and other electronic communication is called

A. jamming.

B. spamming.

C. spoofing.

D. sniffing.

19. Any intellectual work or product used for a business purpose that can be

classified as belonging to that business, provided it is not based on

information in the public domain defines:

A. trade secret.

B. copyright.

C. patent.

D. ownership.

20. According to the text, the central quality-related ethical issue of the

information age concerns:

B. the point at which you should release software or services for the consumption of others.

D. the debate between information providers of all kinds who want to be relieved of liability insofar as ossible and service users who want organizations to be held responsible for providing high-quality system ervices.

21. An eye strain condition related to computer display screen use, with symptoms including headaches, blurred vision, and dry, irritated eyes describes:

A. computer vision syndrome.

B.repetitive stress injury.

C. technostress.

D. carpal tunnel syndrome.

22. A gigabyte is approximately:

A. one million bytes.

B. one thousand bytes.

C. one trillion bytes.

D. one billion bytes.

23. The number of bits that can be moved at one time between the CPU, primary storage, and the other devices of a computer defines:

A. word length.

B. data bus width.

C. load capacity.

D. bit size.

24. In client/server computing, the component that satisfies some or all of the

user’s request for data and/or functionality is called the:

A. client.

B. server.

C. network computer.

D. master.

25. Each of the following is a true statement about network computers except:

A. centralizing control over computing will improve worker initiative and creativity, since the workers are now free from ‘machine management.’

B. network computers can reduce total costs of ownership because they are less expensive to purchase than

PCs with local processing and storage.

C. software programs and applications would not have to be purchased, installed, and upgraded for each

user because software would be delivered and maintained from one central point.

26. The most widely used secondary-storage medium today is:

B. an optical disk.

C. a magnetic disk.

D. a cylinder.

27. Disk storage technology that boosts disk performance by packaging more than

100 smaller disk drives with a controller chip and specialized software in a

single large unit to deliver data over multiple paths simultaneously defines:

A. DVD

B. WORM.

C. RAM.

D. RAID.

28. A credit-card-size plastic card containing embedded storage and a

microprocessor defines:

A. smart card.

B. debit card.

C. intelligent card.

D. embedded card.

29. Program instructions that have been translated into machine language so that

they can be executed by the computer describes:

B. object code.

C. destination code.

D. translated code.

30. Windows CE:

A. is used for powerful PCs, workstations, and minicomputers; it supports multitasking, multi-user processing and networking, and is portable to different models of computer hardware.

B. is a 32-bit operating system with a streamlined graphical user interface, has multitasking and powerful

networking capabilities, and can be integrated with the information resources of the Web.

C. is a pared-down version of the Windows operating system for handheld computers and wireless communication devices.

D. is an operating system for the IBM PCs, takes advantage of the 32-bit microprocessor, and supports

multitasking and networking.

31. Windows 98 is a:

A. 64-bit operating system.

B. 32-bit operating system.

C. 16-bit operating system.

D. 128-bit operating system.

32. A programming language consisting of the 1s and 0s of binary code is:

A. COBOL.

B. assembly language.

C. Ada.

D. machine language.

33. A software package that provides two or more applications, such as word processing and spreadsheets, providing for easy transfer of data between them defines:

B. software bundle.

C. integrated package.

34. A person, place, thing, or event on which we maintain information defines:

A. attribute.

B. file.

C. entity.

D. object.

35. An example of a key field would be:

A. a person’s last name.

B. a person’s address.

C. a person’s department.

D. a person’s social security number.

36. The file access method that allows you to directly access records organized

sequentially using an index of key fields is called the:

C. direct access method.

D. relational access method.

37. The access method used in applications that require sequential processing of

large numbers of records but that occasionally require random access of individual records is the:

B. indexed sequential access method.

C. direct access method.

38. Assume the marketing and credit information functions of a retail chain are

collecting the same customer information; this is an example of:

A. program-data dependence.

B. lack of flexibility.

D. data redundancy.

39. A set of rules and procedures that govern transmission between the

components of a network defines:

A. transmission architecture.

B. transmission topology.

C. protocol.

D. connectivity.

40. A device for translating digital signals into analog signals and vice versa

defines:

A. modem.

B. controller.

C. bridge.

D. router.

41. A device that enables a single communications channel to carry data transmissions from multiple sources simultaneously is a:

A. front-end processor.

B. concentrator.

C. controller.

D. multiplexer.

42. A network topology in which all computers are linked by a closed loop in a

manner that passes data in one direction from one computer to another

describes the:

A. ring network.

B. bus network.

C. star network.

43. Teleconferencing with the capability of allowing participants to see each other over video screens best defines:

A. dataconferencing.

B. computer conferencing.

C. videoconferencing.

D. desktop conferencing.

44. Since the turn of the century, the United States has experienced a steady

increase in the number of farm workers and blue-collar workers who are

employed in factories.

45. Information technology constitutes less than 60 percent of the invested

capital in service industries like finance, insurance, and real estate.

46. Middle managers are responsible for monitoring the firm’s daily activities.

47. Electronic work flows have increased the cost of operations in many companies.

48. Both electronic commerce and electronic business can fundamentally change

the way business is conducted.

49. Transaction processing systems are the basic business systems that serve the

operational level of the organization.

50. Document imaging systems are a widely used type of decision support

system.

51. Management information systems (MIS) summarize and report on the basic

operations of the company.

52. Transaction processing systems (TPS) help managers make decisions that are

semi-structured, unique, or rapidly changing, and not easily specified in

advance.

53. Information technology can be used to differentiate existing products,create new products and services, raise customer and supplier switching costs, and reduce operating costs.

54. Organizations are social structures because they are a collection of social

elements.

55. The Internet increases the accessibility, storage, and distribution of information and knowledge for organizations.

56. Organizational models of decision making take into account the structural and political characteristics of an organization.

57. Information technology has heightened ethical concerns.

58. Due process is a feature of political systems in which a body of law is in place that permits the individuals to recover damages done to them by other actors, systems, or organizations.

59. In the United States, claims to privacy are protected primarily by the First

and Fourth Amendments.

60. According to the text, the central property-related ethical issue posed to individuals in the information age concerns copying software.

61. A binary digit is called a bit and represents either a 0 or 1.

62. The control unit performs the principal logic and arithmetic operations of the computer.

63. A transistor is a temporary storage location in the ALU or control unit where small amounts of data and instructions reside for thousandths of a second.

64. Teraflop means that a computer can perform one trillion floating point operations per second.

65. The larger the word length, the greater the speed of the computer.

66. Selecting appropriate software for the organization is a key management decision.

67. To ensure compatibility, software must be specifically designed to a specific machine.

68. An interpreter is used to translate assembly language into machine language.

69. In a graphical user interface, applets are used to represent pictures, programs, and files.

70. The movement toward natural language is considered by some as the next generation in software development.

71. Visual Basic is a widely used visual programming tool.

72. A database management system often generates political resistance within an

organization.

73. Although sequential organization stores records in physical sequence,

records can be accessed in any order.

74. Normalization is a mathematical formula used to translate a record’s key field directly into the record’s physical storage location.

75. In the traditional file environment, any change in data requires a change in

all programs that access the data.

76. The most prominent data manipulation language today is Ada.

77. A distributed database is one that is stored in more than one location.

78. Telecommunications systems can transmit text, graphic images, voice, or video information.

79. Signals in a telecommunications system are represented as either analog or digital signals.